Supplier Relations Policy – LUXE AVENUE LTD
Effective Date: 3.03.2025
1. Introduction
LUXE AVENUE LTD establishes long-term, transparent partnerships with suppliers to ensure consistent quality and reliability in wholesale procurement. This policy defines the criteria for supplier selection, collaboration processes, quality assurance, and contract compliance monitoring.
2. Supplier Requirements
LUXE AVENUE LTD only works with verified suppliers who meet the following standards:
✔ Legally registered business entity with valid company registration.
✔ Documentary proof of the right to distribute goods (licenses, agreements, brand authorization).
✔ Certification of product authenticity and origin, including compliance with international quality standards.
✔ At least 3 years of experience in wholesale supply with a proven track record of reliability.
✔ Commitment to ethical business practices, ensuring no counterfeit products, labor exploitation, or illegal sourcing.
3. Collaboration Process
The supplier collaboration process consists of the following steps:
1️⃣ Supplier Audit – Verification of legal documentation, reputation, and business references.
2️⃣ Contract Signing – Establishing terms, deadlines, quality requirements, and penalties for non-compliance.
3️⃣ Quality Control – Inspection of sample products and quality assurance before shipment.
4️⃣ Performance Monitoring – Regular assessment of supplier compliance with contractual obligations.
4. Supplier Responsibilities
The supplier is fully responsible for:
✔ Delivering high-quality goods that match agreed specifications.
✔ Providing authenticity certificates, product quality reports, and necessary compliance documents.
✔ Ensuring proper packaging and adherence to international shipping standards.
✔ Meeting all delivery deadlines, unless delays are caused by force majeure events.
📌 If the product does not meet the agreed specifications, the supplier must:
Replace defective products at their own cost OR
Provide a full refund or discount for the affected items.
5. Quality Control & Inspection
LUXE AVENUE LTD reserves the right to:
✔ Inspect product samples before shipment to verify compliance.
✔ Reject shipments if quality standards are not met.
✔ Request corrective actions, including replacement, compensation, or renegotiation of contract terms.
📌 If quality issues occur repeatedly, the supplier may be subject to contract penalties or termination.
6. Penalties for Non-Compliance
🔹 Delivery Delays – If a supplier fails to meet delivery deadlines, a penalty of X% per day of delay may be applied.
🔹 Defective or Non-Compliant Products – LUXE AVENUE LTD may:
Reject the shipment at the supplier’s cost.
Demand a full refund or replacement within an agreed timeframe.
🔹 Breach of Contract – Repeated violations will result in contract termination and potential legal claims.
7. Contract Termination
LUXE AVENUE LTD reserves the right to terminate the contract if:
❌ The supplier fails to meet quality standards multiple times.
❌ The supplier repeatedly delays shipments without valid justification.
❌ The supplier engages in unethical or illegal business practices.
📌 Termination must be communicated in writing, with a notice period as specified in the contract.
8. Contact Information
For any supplier-related inquiries, please contact:
📍 LUXE AVENUE LTD
Address: 9 Acorn Close, Maidstone, Kent, United Kingdom, ME16 8FX
✉ Email: [email protected]
🌐 Website: luxe-avenue.store